Agilent

Agilent AI-Enabled Lab Productivity Solution

Laboratory equipment consumes vast amounts of energy, making sustainability a growing challenge in labs worldwide. Agilent’s CrossLab Connect takes a forward-thinking approach using AI, power monitoring, and advanced analytics to optimize energy use and streamline lab operations. Eliminating manual data collection, enabling predictive maintenance, and offering real-time insights, this solution ensures lab managers can improve efficiency while reducing energy consumption and waste. The impact is clear—smarter resource allocation, lower operational costs, and a more sustainable future for scientific research.”

E+E Leader Judge

Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets, providing laboratories worldwide with instruments, services, consumables, applications, and expertise. One of its latest innovations, CrossLab Connect, represents a commitment to driving laboratory excellence through digital innovation, helping customers achieve better scientific and business outcomes while advancing their own sustainability initiatives.

CrossLab Connect is a digital suite of laboratory applications and sensor technologies that provides visibility and control over laboratory assets, and leverages data-intelligence to increase operational efficiency. Agilent starts by working with customers’ on-premise networks to monitor instrument health, improve uptime, and lab economics. For laboratories that are ready to access cloud-based capabilities, CrossLab Connect uses advances in Internet of Things (IoT) and analytics capabilities to enable optimization through lab-wide asset monitoring and business intelligence. Ultimately, CrossLab Connect helps users realize all the benefits of a smart, connected lab.

The integrated suite includes five components:

Asset Monitoring tracks lab instrument utilization across the entire fleet, improving throughput and while optimizing spend.
Asset Lifecycle Analytics combines inventory, service history, entitlement, and utilization data for informed decision-making on instrument lifecycle management.
Inventory Manager provides real-time access to scientific equipment inventory data through a cloud-based application.
Service Manager enables a proactive instrument maintenance strategy with streamlined service request management.
Smart Alerts delivers real-time insights into instrument health, reducing unplanned downtime.

The CrossLab Connect platform delivers four key operational benefits for laboratories:

Enables proactive maintenance strategies that minimize downtime and optimize operational spend.
Identifies bottlenecks and optimizes asset utilization across the entire instrument fleet, allowing scientists to focus on innovation rather than operational tasks.
Helps maintain compliance and reduces potential risks by providing greater visibility and control over regulatory and operational concerns.
Furthers sustainability goals while maintaining peak performance, through optimization of laboratory operations and asset utilization.

A more efficient lab is a more sustainable lab. Scientists are often unaware laboratory optimization and sustainability go hand-in-hand. New data intelligence technologies and better industry insight improve lab operational efficiency, producing more with less energy—a win for both science and the environment. CrossLab Connect has significantly streamlined laboratory operations. Timely asset maintenance by Agilent has been shown to result in a 35% reduction in unexpected downtime due to repairs. Through proper analysis and optimization, case studies have shown that some facilities can reduce their instrument fleet by up to 33%. This is particularly significant considering instrument downtime can cost organizations up to $9,000 per day, potentially accumulating to $90,000 annually per instrument. The platform's comprehensive approach to laboratory optimization has resonated with the scientific community, addressing the widespread acknowledgment that further work to improve sustainability is needed in laboratory operations.

CrossLab Connect directly contributes to laboratory sustainability through optimization of asset utilization and energy efficiency. The platform's ability to monitor and analyze equipment usage patterns helps laboratories produce more with less energy consumption, creating a win for both scientific advancement and environmental stewardship.

CrossLab Connect subscribers also report meaningful reductions to solvent/reagent waste. A lab manager at a regulated QC lab receives instrument fault alerts from CrossLab Connect, even when they’re away from the lab. By immediately stopping the faulted instrument, the lab reduced reagent and solvent waste.

By providing real-time insights into asset performance, laboratories can implement more efficient operational strategies that reduce their environmental footprint while maintaining high-quality scientific output.

Through its innovative combination of cloud technology, IoT capabilities, and advanced analytics, CrossLab Connect exemplifies the next generation of laboratory management solutions.

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